SETKA SUPPORT / PRIVACY

> experimental support portal notice

data we keep

Ticket subject, messages, status, timestamps and an optional unverified Telegram or Discord username.

access

Your browser uses a ticket-scoped HttpOnly session. The saved recovery link grants access to that ticket; keep it private.

retention

A closed ticket and its messages are deleted after 90 days. Linked CRM user records are not deleted with the ticket.

do not send

Passwords, payment details, subscription links or full diagnostic archives.

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